The more you know about your customers/clients, the more you can deliver well-targeted, high-impact messages that generate greater response rates.
With MarketVolt's built-in Survey Generator™, you can gather knowledge by creating online surveys and interactive forms that you link from your mailings. Survey Generator™ is fully integrated with your MarketVolt database. MarketVolt records survey responses as respondents submit them, and the system will automatically categorize and (if you choose) send follow-up emails to respondents based on their survey responses.
Many vendors claim that their products have survey capability. But ultimately those vendors limit the functionality or include it as an add-on for an extra fee. MarketVolt's Survey Generator is built-in. This means you save time and money if you wish to include surveys in your campaigns.
Survey Generator™ empowers you to:
- Create unlimited numbers of surveys with multiple choice, multiple answer (choose more than one), and open text answers.
- Build powerful interactive forms by simply filling in the blanks. No programming or HTML knowledge required.
- Automatically categorize and schedule follow-ups to people based on how they respond to survey questions.
- Review survey results online in real time. Get printable survey summary with percentage breakdowns for all answers.
- Filter-out survey responses from people who received forwarded copies of email.